This Notice is the information the operator is obligated to provide the person whose personal data is being processed, and in accordance with the Personal Data Protection Law (“Official Gazette of RS”, no. 87/2018) and the General Data Protection Regulation of EU the Regulation 2016/679 (“GDPR”), if applicable in the specific case.
Your personal data are collected and processed by Galens Invest Ltd, Novi Sad, 3 Narodnih Heroja, company number 21959685, and as specified in this Notice. This means that in accordance with the law, Galens Invest is an organisation liable for your personal data processing.
For any questions regarding the personal data processing and exercising your rights, you can contact us via e-mail at office.invest@galens.rs or by writing to the headquarters address:
Galens Invest Ltd, Novi Sad, 3 Narodnih Heroja 21000 Novi Sad.
In extraordinary cases, Galens Invest acts as the common operator. An example is the common liability with a social media operator. Data on social media is mostly processed by the social media itself, and in that part, we have a limited influence. You can find more detailed information on data processing by the social media platform operators and the objection possibilities in their data protection rules.
When you show interest in buying the real estate and reach us with regards to concluding the contract, primarily regarding the real estate purchase and sale contract from our Galens Invest offer or the offer of the Galens Invest affiliates, e.g.
We collect from you the data necessary for the concrete contract type, and in accordance with the legally prescribed principles on the personal data processing. Especially taking care of the minimally necessary data for achieving processing purposes. This means that we collect data necessary for the preparation and conclusion, and execution of the contract we are concluding.
Before concluding the contract, we process the data such as your first name, last name and contact information (email and phone number), to make contact with you, with regards to your interest and understanding your needs, and to present you the best possible offer, purchase terms and other information we consider to be significant for your real estate purchase decision.
Legal basis for processing prescribed by Article 12, Paragraph 1, item 2) Law on Personal Data Protection, Article 6, Paragraph 1(b) GDPR – taking actions, on the demand of the person to whom the data refer to, before concluding the contract, and Article 12, Paragraph 1, item 6) Law on Personal Data Protection, Article 6, Paragraph 1(f) GDPR – achieving legitimate interests. Giving data is voluntary. Data is processed only if you have expressed interest in a real estate purchase.
When you conclude a real estate reservation contract with us, besides your name and contact, we also need your address information. And, when you conclude a real estate purchase and sale contract with us, you share the data with us which are prescribed by the applicable laws as obligatory, including, among others, your UMCN and your personal documents copies.
The basis for data processing is the preparation for concluding the contract and execution of the contractual obligations, as well as the fulfilment of the operator’s legal obligations.
QUESTIONNAIRES, POLLS, ETC. – The basis for data processing, which you optionally and voluntarily share with us, is your consent, which you can withdraw at any time. The withdrawal affects the future and does not affect the permissibility of the processing before the consent was withdrawn. If there is no basis for processing, after you withdraw the consent, we stop processing your data.
COMMERCIAL MESSAGES – If you choose to receive commercial messages (such as newsletter), the consent is the basis to be contacted in that way and informed about our offer and our affiliates’ offer, the present and future projects, promotions, as well as to invite you to events. At any time, you can unsubscribe by clicking the unsubscribe link available in every message. If there is no basis for processing, after you withdraw the consent, we stop processing your data.
LEGITIMATE INTEREST – In accordance to law and if your interests do not outweigh, your personal data is processed for achieving legitimate interest on our or third parties side, such as the protection of our systems, identifying and preventing the attacks on our website, prevention of misuse and fraud, solving problems, answering your questions, direct marketing (excluding the cases where the consent for receiving commercial messages is necessary), video surveillance, etc. In this context, we have a legitimate interest in processing data from the publicly available sources.
You are entitled to make a complaint at any time of such processing of your data. To exercise this right, reach us via email or mail at the address at the top of this document. If there is no other basis for processing, after you make a complaint, we stop processing your data, except if there are legal reasons for processing which outweigh the interests, rights and liberties of the person to whom the data refers or are regarding the making, achieving or defending the legal request.
The basis for data processing, which you optionally and voluntarily share with us, is your consent, which you can withdraw at any time. The withdrawal affects the future and does not affect the permissibility of the processing before the consent was withdrawn. If there is no basis for processing, after you withdraw the consent, we stop processing your data.
If you choose to receive commercial messages (such as newsletter), the consent is the basis to be contacted in that way and informed of our offer and our affiliates’ offer, the present and future projects, promotions, as well as to invite you to events. At any time, you can unsubscribe by clicking the unsubscribe link available in every message.
In accordance to law and if your interests do not outweigh, your personal data is processed for achieving legitimate interest on our or third parties side, such as the protection of our systems, identifying and preventing the attacks on our website, prevention of misuse and fraud, solving problems, answering your questions, direct marketing, video surveillance, etc. In this context, we have a legitimate interest in processing data from the publicly available sources.
Generally, we retain your data as long as needed to serve the processing purpose, or as long as demanded by valid regulations. If you have concluded the contract with us, this means that your data is kept while your rights and obligations from the contract last, and after that as long as is required by applicable regulations.
In business, we use different service providers, who, in accordance with our instructions, have access to your data as the so-called processors. We can reveal your data to the competent bodies and institutions per their order or when we consider that it is necessary for the fulfilment of legal obligations, or to protect our rights. We retain your data even after the termination of the contractual relationship if your personal data is necessary for determining, achieving or defending legal requests or adjusting to the prevailing laws. To the best possible extent, we will limit your personal data processing to those limited purposes after the contractual relationship termination. The data is kept on our server in the Republic of Serbia.
In business, we use different service providers, who, in accordance with our instructions, have access to your data as the so-called processors. We can disclose your data to the competent bodies and institutions per their order or when we consider that it is necessary for the fulfilment of legal obligations, or to protect our rights. We can share your data with third parties in case of reorganisation, transfer or other disposal of any part of the business or assets of Galens Invest (including mortgage realisation, insolvency proceedings or other similar proceedings) or in other cases of legal obligations fulfilment. TRANSFER OUTSIDE THE REPUBLIC OF SERBIA – Observing the legally prescribed rules, the data is transmitted and processed also outside the territory of Serbia. In case we forward the personal data to the recipients outside the member countries of the European Council Convention for the protection of human rights in relation to automated personal data processing, the data forwarding is done observing the legally prescribed measures (e.g. through standard contractual clauses).
We apply the safety measures which we continuously improve according to the technical and legal trends in order to provide protection for your data from accidental or intentional manipulation, loss, destruction or access by unauthorised third parties.
You have the right, on demand and free of charge, to get the information on your data we are processing. You have the right to correction and erasure of your data, the right to the restriction of processing, as well as the right to data transfer. You can declare an objection to the processing done to achieve our legitimate interests. You have the right to have the decision made exclusively based on the automated processing, including the profiling, not to be applied to you, if it results in legal consequences for you or significantly affects your status. If we execute the processing of your personal data based on consent, you have the right to withdraw that consent at any time. That does not affect the permissibility of the processing that was executed before you had withdrawn the consent.
Additionally, you have the possibility to file a complaint to the Commissioner for Information of Public Importance and Personal Data Protection, address: 15 Bulevar Kralja Aleksandra street, Belgrade 11120, Serbia office.invest@galens.rs as well as the right to file a lawsuit in court. For any questions regarding the personal data processing and exercising your rights, you can contact us via e-mail or by writing to the address at the top of this document.
Jahorina hotel @ 2025. All rights reserved. Site design Smart Web
